매뉴얼
국문(KO)
2️⃣

My microphone is on, but no sound is coming through.

Check camera/microphone permission

When entering a online class, please check if the camera/microphone usage is allow.
PC
Mobile
If the camera/microphone permission window does not appear, click here.
If you don't know how to change the camera/microphone settings because you accidentally clicked 'block', click here.

Checking Device Permissions

If the microphone is connected and turned on, but still not working, follow the steps below.
1.
Click the Settings button.
2.
Select Default in the [Audio Device].
3.
Turn off and on the microphone on the right side of the name, and try speaking again.
4.
If you still can't hear any sound, please repeat steps 1-3 in order.
If the microphone still doesn't work, please check if your device is properly connected.

Still need help?